There are many more advantages of using the professional version of WhatsApp. Verified businesses can connect WhatsApp to their CRM via 3rd party WhatsApp business solutions.Ability to use message templates and quick replies to save time.Integration with social media and conversational marketing through Facebook and Instagram.Upgraded version of the app for both Android and iOS/Apple devices.Automated messages to deliver 24/7 support and improve customer experience.And there are a few very good reasons for that. It has been downloaded over 8 million times for Android devices alone.

WhatsApp Business is one of the most popular apps for business messaging. However, if you want to use WhatsApp Business to send marketing messages, you will need to pay for your ads. There are no subscription fees or other costs associated with using the core features. You can download the app from the App Store or Google Play. The good news is that WhatsApp Business is free. Or, you can set up your business profile and add a separate phone number for your WhatsApp Business account. For example, you can create quick replies and automated messages to answer repeated questions from customers. WhatsApp Business comes with a more advanced interface that is tailored for managing large volumes of customer conversations.

It includes all of the features of the regular app, plus some additional functionalities and messaging tools. WhatsApp Business is a version of WhatsApp designed, as the name suggests, specifically for businesses. It provides end-to-end message encryption, meaning that only you and the person you’re communicating with can access the conversations.Īnd WhatsApp business takes it to a whole new level. WhatsApp is a great alternative to Facebook Messenger because it offers more privacy. Some want to stay in touch with friends and family, while others use it for work or to keep up with the latest news. In fact, one in every five US adults sends messages via WhatsApp. WhatsApp is used by people of all ages and backgrounds for a variety of reasons.

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If you’re eager to improve your customer interactions, then you may also be interested in other tools: Connect your website chat, Messenger, and Instagram for more interactions

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